Questions and Answers
To update your Brainytoon account details, take the following steps:
- Log in with your Brainytoon account details
- Go to profile
Brainytoon’s content is best suited for children between the ages of 2 to 8.
Nope, no ads and no commercials.
All content at Brainytoon is original content created with the help of subject matter experts and educators.
Yes! When you subscribe to Brainytoon, you can access it on any device! All you have to do is log into Brainytoon with the email and password you used to create an account.
Brainytoon takes privacy seriously, and complies with both the Children’s Online Privacy Protection Act (COPPA) and General Data Protection Regulation (GDPR), which means we do not collect or share your child’s personal data. For more information, please see our Privacy Policy.
Brainytoon releases new episodes every 2 weeks.
If you subscribed via the Apple App Store
In the app, head to the Your Account section in grown ups, and tap on the orange Manage my iTunes Subscription button.
Or, use this direct link (either from your iOS device or your computer) to manage your iTunes subscriptions.
Visit http://support.apple.com/kb/ht4098 for a detailed article from Apple on how to manage your subscriptions.
If you subscribed via Google Play
On Android, open the Google Play Store, then tap Menu > Subscriptions
On a computer, go to play.google.com, then in the left menu click My subscriptions
If you subscribed via our website
- Log in to Brainytoon with your account details
- Go to profile
- Click the Subscription tab
If none of these apply to you or if any of the above methods are not working for you, please email us at support@brainytoon.com and we will do everything we can to assist you.
Reach out
Do you have questions or need help? Use the form to reach out to us and we get back to you as soon as possible.